![]() ![]() But there was another option to proceed without a code, so I did that and got an actual person on the line. So I tried calling customer service, figuring that I could give them a code now. But instead, it circle-spun for a while, then displayed the login screen again. When I tried to login again, I expected it to try to confirm my number, which I could do now that the number was right. ![]() In hindsight, I probably should have said yes here. It asked if I wanted to confirm it and I said no. Then I clicked on Resolution Center, told their automated bot I had a problem with my phone number, and it let me update my mobile phone number. When the PayPal screen pops up, I started clicking on other stuff and eventually escaped to the main PayPal site, logged in. ![]() When buying on eBay, PayPal lets you login w/o confirming your phone number. There are posts on the PayPal community forum from people who have been trying to fix this for months.įor anyone caught in this endless loop, here's how I got out, sort of: I bought something on eBay using PayPal. So I reported a hate crime, then described my actual problem. He handled it by reporting a security violation - you can do that w/o a phone number or logging in. I called eBay, got a support rep, and he told me the same thing happened to him. So if you lose access to your phone, you lose access to your PayPal account. I give them the bogus number and they say "We've sent a code to that number, what is it?" I can call PayPal customer service, but they ask if you have an account (yes), they ask for the phone number. I can change my password, but that still doesn't let me login. I can't login because I can't confirm the bogus phone number. The next screen is "We've sent a code to your number, what's the code?" There is a small "Change" link next to the phone number, so I click that. I don't really want to do that, so give them the Indiana toll-free directory assistance number. When I signed in, they want me to enter a mobile phone number. I'm changing email from Gmail to Fastmail, so today I decide to update my PayPal email address. ![]()
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